In addition, the fact of sending us a little booklet I find it super cool. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. I ordered the Grand Bambino bag. The pants were the perfect color, fit well and well made! We use dedicated people and clever technology to safeguard our platform. I love that it was delivered to me super fast! I'm just a little bit disappointed with the site of the company. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . I love your collections every year. 2023 Trustpilot, Inc. All rights reserved. Find out how we combat fake reviews. They implanted new logistics and all so the problem must come from that. was ok but the delivery with UPS was HORRIBLE. I am still waiting for the product and I have not received any email when they will send to me . Im a big time jacquemus fan and have been for years. I love your collections every year. Thank you very much.I especially loved the packaging- as always :). It goes against our guidelines to offer incentives for reviews. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. and the service is great and shipping is fast! was ok but the delivery with UPS was HORRIBLE. Please email us at customercare@mytheresa.com Help us Improve. I love JACQUEMUS! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The material is great, the fit is great, so pretty. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Pretty things in your Shop Jacquemus is great!!! Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Buy Jacquemus bags and get Free Shipping & Returns in USA. I cannot track my order and furthermore they delay it more than it should alwayss. 2023 Trustpilot A/S. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Verification can help ensure real people write reviews about real companies. 1. Jacquemus. Thank you for the fast delivery. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Beautiful experience! Find out how we combat fake reviews. Do you need help? Received the order but the box looks like its thrown somewhere. $25 - $35 per hour | Online/Remote Position | Flexible. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I would have expected more for that money. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. and our your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. The delivery was made very quickly and arrived in very good condition. The pants were the perfect color, fit well and well made! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Verification can help ensure real people write reviews about real companies. Full-time - Part-time - Temporary -Contract. Press J to jump to the feed. Companies can ask for reviews via automatic invitations. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Quality is great! Love the quality & style of the hat & quick delivery! But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments The PRODUCT IS AMAZING! Incredible quality, lots of compliments. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Beautiful experience! Two weeks went by and I never even received a tracking email. Outstanding Customer Service! I loved the bag, it's great, and super fast delivery, thank you. The return process was perfect and easy! When I tried to find the support form it appeared, that your site doesn't work properly. Here are 8 tips for writing great reviews. It was it left to sit in the pouring rain. I started emailing customer service, messaged the customer service Instagram, nothing. | Read 21-40 Reviews out of 698 Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Ps, thanks for cute stickers which I get with my shipment. Two days later I received my tracking and got my packages. She is in love with them. The order arrived on time and every item came very well packed. Thank you very much.I especially loved the packaging- as always :). I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. Tag of the item was already taken off and placed inside of the side pocket. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. My experience was amazing! With my coupon I ordered jeans and they were send in two days, received three days later. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. I received mine within 2 days of ordering and I live in Canada! When it was delivered I wasnt home. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. . and the service is great and shipping is fast! This is unacceptable. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Thank you for the fast delivery. I ordered the wrong size and had to return the item. I loved the bag, it's great, and super fast delivery, thank you. or fill in the form below. I ordered the wrong size and had to return the item. All previous emails sent to you from my private email prior to involving PayPal were ignored. Love you. It was left on my porch in the pouring rain for two days. Overall it was great! Anyone can write a Trustpilot review. The delivery was made very quickly and arrived in very good condition. The item was shipped very quickly to the Netherlands . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. You are very welcome to get in touch for size and styling advice or with any further questions on your order. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Love the quality & style of the hat & quick delivery! I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. Companies can ask for reviews via automatic invitations. We use dedicated people and clever technology to safeguard our platform. Date of experience: January 19, 2023 RM So thank you Jacquemus!!! Revoke a Website or App's Access to your Login with Amazon Information. You can also place your order with our team on the phone. Read about their experiences and share your own! English. In addition, the fact of sending us a little booklet I find it super cool. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Verification can help ensure real people write reviews about real companies. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. and the service is great and shipping is fast! I cant even use it. After 60 days, we will attempt to assist with repairs and/or obtaining . Suggested companies are based on peoples browsing tendencies. Fabulous Quality and Design! When it was delivered I wasnt home. It goes against our guidelines to offer incentives for reviews. From the package to the product. Outstanding Customer Service! From the package to the product. This is unacceptable. It looked absolutely beautiful on the site. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! My order arrived in no time and im super happy! I ordered the Grand Bambino bag. The order arrived on time and every item came very well packed. Simon talked about it and said they had big problems in may June but I think its resolving. I truly think this is human error and it will get better. But except that, everything was very good. Please enter the details of your request. Verification can help ensure real people write reviews about real companies. I love JACQUEMUS! We also ensure all reviews are published without moderation. Customer Care; Track an Order; Create a Return; FAQs . Users can call our helpline number to resolve their crypto related ptoblems quickly. I love my bag! I do not recommend ordering anything from their site, idk what happened but it is a mess. Thank you very much.I especially loved the packaging- as always :). Incredible quality, lots of compliments. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Those fees can only be paid in cash. Very helpful customer service. Read about their experiences and share your own! Also, Simon is on holiday. What should i do. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Date of experience: 19 January 2023 MO Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Shop with us and discover why Mytheresa is your final destination for online shopping for women. Received the order but the box looks like its thrown somewhere. Everything was amazing. Coinbase customer service number. please contact customer service within 60 days of purchase. My experience was amazing! Verification can help ensure real people write reviews about real companies. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. When I enter on my account, in the status of my orders I can't see which of them have been returned. They sent my address wrong to UPS, told me it was my fault! Our native-speaking Customer Care team is available 24/7 to support you. FWRD Customer Service. $100 coupon code. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. For more information, please see our The website is very userfriendly, I found everything great. Wonderful experience, I love my product!!!! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. When it was delivered I wasnt home. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. The return process was perfect and easy! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I loved the bag, it's great, and super fast delivery, thank you. It goes against our guidelines to offer incentives for reviews. The Purse is quite nice but it was shipped in a cotton bag in a Carton. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. This is unacceptable. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. You must have JavaScript enabled in your browser to utilize the functionality of this website. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. - 10 Hour availability per week. The website is very userfriendly, I found everything great. Cookie Notice Much better of you used dhl not ups. I cannot track my order and furthermore they delay it more than it should alwayss. Also the condition of the leather was really bad. Sizing is great, the quality is superb and I will certainly reorder from the website. Anyone can write a Trustpilot review. Companies can ask for reviews via automatic invitations. I love your collections every year. Got this a gift for my wife, she fell in love with it! Thank you very much.I especially loved the packaging- as always :). Does polene has a us number (really asking :) I know they are more low cost that him but still)? I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I love JACQUEMUS! Beautiful experience! About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . My order arrived in no time and im super happy! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Date of experience: January 24, 2023. designers to increase customer base. It makes sense why someone returned it after removed tag of the item. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Because of this I wouldnt order again.. Position: Remote Customer Support. Awful brand terrible business. All rights reserved. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Hope i could get an answer as soon as possible. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. 2023 Trustpilot A/S. 2023 Trustpilot, Inc. All rights reserved. + Paid training & PTO. My experience was amazing! I am still waiting for the product and I have not received any email when they will send to me . JavaScript seems to be disabled in your browser. Outstanding Customer Service! Here are 8 tips for writing great reviews. Kendall's Edit; . Will definitely order again! Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. The bag is okay but a bit dusty and dirty. I love that it was delivered to me super fast! Anyone can write a Trustpilot review. The packaging, payment, etc. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . I recommend shopping at Jacquemus. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. The return process was perfect and easy! We also ensure all reviews are published without moderation. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. . Delivery was left on doorstep whilst I was at work. Much better of you used dhl not ups. Thank you! The website is very userfriendly, I found everything great. Love the quality & style of the hat & quick delivery! I love that it was delivered to me super fast! I ordered the wrong size and had to return the item. I am very happy with my purchase! Anyone can write a Trustpilot review. All previous emails sent to you from my private email prior to involving PayPal were ignored. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! Fast delivery, very nicely packed.Amazing product. So thank you Jacquemus!!! 1,977 people have already reviewed JACQUEMUS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2023 Trustpilot A/S. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. Incredible quality, lots of compliments. Worldwide Shipping. The bag is okay but a bit dusty and dirty.
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