It's definitely only a one time issue. 0. your account is at risk of deactivation late shipment. Amazon continues its wave of Buyer Account closures, learn what is new! Tried to contact customer services but unfortunately they are redirecting me to Appeal page again and again. DoorDash deactivation is a process where DoorDash disables your access to make food deliveries on your account. Brand damage can be difficult to overcome, and it can have a long-lasting impact on sales. Home / Uncategorized / your account is at risk of deactivation late shipment. Greater detail on the root causes of buyers receiving different items. Please ship any open orders to avoid further impact to your account. Shipping Performance: This column shows the late shipment rate, pre-fulfillment cancel rate, and valid tracking rate. This was the initial message from Amazon. Please contact the moderators of this subreddit if you have any questions or concerns. Negative product reviews can lead to increased customer returns. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please, spread the word about /r/AmazonSeller. OTTAWA The federal government is banning Chinese-owned social media app TikTok from all government mobile devices on Feb. 28 because it presents an "unacceptable level of risk to privacy and . The steps you have taken to prevent A-to-z claims, negative feedback and service chargebacks going forward. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Over the past few days several customers reported issues regarding their orders. Here you can read my story: https://www.gofundme.com/f/help-for-victim-of-cyberbullying-on-Amazon-site . This is the number, which will be used by . Enter valid tracking numbers into any unshipped orders. your account is at risk of deactivation late shipment. It has to sound Amazonian and contain their specific terminology. Funds may not be transferred to you but will stay in your account while we work with you to address this issue. The seller then has the opportunity to dispute the decision. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} Doordash's deactivation policy is really about defining when you have failed to live up to your side of the agreement. Greater detail on the root causes of buyers receiving different items. Product quality and standards Privacy Policy. I dont want to be the bearer of bad news, but you shouldnt be apologising or admitting defeat. I still don't even know why the issue because we ship daily. I hope you found my article helpful. You will be e-mailed with a summary of your Plan of Action containing everything what Amazon decided to keep on record, out of what you said. Greater detail on the root causes of buyers receiving items with different condition than described. " Your account is at risk of deactivation Your Order Defect Rate is 100%; the target is 1%. The appeal posted is the one that has already been submitted and rejected. Thank you. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} All sellers can send as many units as they wish, as long as they are meeting their storage capacity allowance of a minimum 100 cubic feet. DoorDash customers rate drivers after each delivery, so your rating is an average of your last 100 . Please review your orders to determine the cause of the issues. what was bolivar's . To reactivate your account, please send the following: Greater detail on the root causes of buyers receiving defective items. Hopefully, this will be the end of sellers having to worry about their FBA storage allowance, instead of spending time focusing on growing their businesses. **The Amazon seller community you're looking for** - Want sincere discussion about selling on Amazon but tired of forums filled with spam, scams, fake gurus, and people pretending to be helpful high dollar sellers? The actions you have taken to resolve A-to-z claims, negative feedback and service chargebacks. Also, it remains necessary to be very well prepared, perfectly able to improvise and present your case in a confident, fluent English. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} If customers purchase a product in a hurry and then go through the reviews, they may choose to return the product for a refund or exchange. Categories . To minimize the impact of negative comments on sales, businesses should focus on providing high-quality products and excellent customer service. I think I'm 100% safe now! general risk propensity scale Close. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} The final step is to ensure you have a solid plan in action. Greater detail on the steps you have taken to prevent buyers receiving different items going forward. For merchants who have spent time and money developing their Amazon business, this may be disastrous. We failed to contact our drop ship suppliers on time due to their reduced staff during Covid. This process usually takes about 60 days but could take longer. Download the Amazon Seller App (to help you answer customer messages during outside of office hours). ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} Here are some of the most common violations: Being rude to customers. The suspensions are often a result of something as innocent as a single negative Seller Feedback or a Product Review, where Amazons automated bots detected a specific phrase. amentum maintenance supervisor salary titleist players 14 stand bag clemson and south carolina state score titleist players 14 stand bag clemson and south carolina state score Our metrics have always stayed under Amazon threshold for everything. Amazons Order Defect Rate Policy can be found at https://sellercentral-europe.amazon.com/gp/help/200285170. We will consider this unforeseen event when we evaluate your accounts recent performance. By Posted is coccobacilli sexually transmitted In phoenix convention center To see your standing in the Flex app, go to Menu > Activity Hub. If a customer has a negative experience with a product, they may choose to take their business elsewhere. You may have to repeat some information which is fine but keep the same format on your response. I received a negative feedback that affected my ODR which is now at 20%. Account deactivated in accordance with section 3 of Amazons Business Solutions Agreement, New automated-removal options for unfulfillable inventory, Meltable inventory restrictions start April 15, 2021. Also, the second most important thing is that in order to pass a phone reinstatement, you will need to actually take some steps and actions BEFORE the phone call so you can mention them! Download iOS App at https://itunes.apple.com/gb/app/amazon-seller/id794141485. Stop apologising, it makes you sound unprofessional. Also, if you're ever in doubt about how to improve your account health, there is a yellow button in the upper right part of the account health page that says "Call Me Now", and it puts you in touch with an account health specialist. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} Hi guys! What I will do to prevent similar complaints in the future. Any idea whats going wrong here. Regarding Amazon Seller Performance, you can always participate in ourAmazon Seller Performance Friendly Advice Worldwidegroup, where you will be very welcome. Late Shipment Rate, Used Item Sold As New, Not as . Greater detail on the root causes of buyers receiving defective items. Have a plan of action to avoid Amazon suspension. Funds will not be transferred to you but will stay in your account while we work with you to address this issue." If they find evidence of a policy infringement, theyll notify the seller and let them know why their account is being enforced and offer an option to submit a Plan of Action. The policies are too tight and zero wiggle room. But Amazon have asked me other questions which are not relevant to my orders. Once you successfully avoid a suspension, your Seller Account will remain Watchlisted by the Amazon Seller Performance all disbursements will remain on a rolling reserve for the next 30 days. For this reason, we launched a new Facebook group,Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) feel free to join us and forget about the troubles of selling on Amazon for a moment! You can appeal any A-to-z claim, negative customer feedback, or service chargeback that you believe should not be counted in your order defect rate by visiting the following links: Appeal A-to-z Claims: https://sellercentral.amazon.co.uk/gp/help/G202041210 Request removal of seller feedback: https://sellercentral.amazon.co.uk/gp/help/20231 Appeal Chargeback Claims: https://sellercentral.amazon.co.uk/gp/help/G202145040 Additionally, please send a plan of action that explains: The root cause(s) of A-to-z claims, negative feedback and service chargebacks. In early 2018, the company introduced pre-suspension phone calls, where merchants were phoned by so-called Account Health Team representatives and advised to submit their Plan of Action within no more than 72 hours to prevent account deactivation. You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. 2. your account is at risk of deactivation late shipment. Violating The Shopper Policy. . Shortly after your metrics exceed their target, you will receive a phone call from an Account Health Team representative. Amazon always recommends that sellers must maintain a Late Dispatch Rate (LDR) less than 4% to avoid account deactivation. Keep doing whatever it takes to bring down that percentage to 0; that's the best way to go. Your POA also seems to state a lot of I will, whereas they want to see I have, if you read their guidance on the email they sent you it asks what you Have done, not what you Will do. Unlike on other similar e-commerce platforms, where getting suspended from selling is extremely rare and it only happens to sellers who knowingly repeatedly flagrantly violated its policies, on Amazon, getting suspended is a routine. Greater detail on the steps you have taken to prevent buyers not receiving orders or late receipt of orders going forward. Greater detail on the actions you have taken to resolve customer complaints of unresponsive or poor customer service. your account is at risk of deactivation late shipment. saddleback tortoise vs domed tortoise / cat officers ranks in school / your account is at risk of deactivation late shipment. Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.co.uk/gp/help/G201623610. If your metrics worsen, your Seller Account will get suspended and you will need to submit an actual Plan of Action. If this persists, then you will get suspended. They are also looking for any additional violations or patterns of behavior that suggest the merchant is not abiding by the rules. I'm switching to UPS and increased FBM orders for the next couple of weeks to get under the threshold. Greater detail on the steps you have taken to prevent buyers receiving defective items going forward. Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance Friendly Advice Worldwide group, where you will be very welcome. Very simply, it's Doordash saying you didn't do what you agreed to do. I used to be the most prolific and reputable contributor on the Amazon Seller Forum until being removed and defamed. Additionally, if a customer sees negative comments about a product, they may be less likely to purchase from the brand again in the future. . There are a few exemptions of professional advisors, who are providing assistance under their real identity and operate a legitimate business with a strong online presence and a credible reputation. Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. Amazon then investigates the complaint. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} Greater detail on the steps you have taken to prevent complaints of unresponsive or poor customer service going forward. 1996 sprint bass boat parts; Tags . your account is at risk of deactivation late shipmentrcc admissions and records phone number. It gave us positive feedbacks from customers. Greater detail on the root causes of buyers receiving different items. I always aim to follow Amazon policies and make sure I am working to improve customer services and prevent A-Z claims, negative feedbacks. I will aim to choose trusted suppliers so that I will get high quality products only. bill bixby funeral. Driving while under the influence. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Amazon also broke things down by complaint category for you, as they have in the past. Greater detail on evidence or examples that demonstrate that your account has complied with our policy. Losing customers can have a significant impact on sales, as it is more expensive to acquire new customers than to retain existing ones. Published by at February 16, 2022. So make you don't react to seller support unless it is really essential. Greater detail on the steps you have taken to prevent buyers receiving different items going forward. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/ / Fees / Product codes / Brand concerns / Freight / Guides, courses, and tutorials. Previously, sellers like this were impacted by the Restock Limits the most, especially in the Apparel Category. deactivate your account for whatever reason and you can't withdraw, that is all. . We cover Seller Central, Vendor Central, FBA, FBM, and more. Orders that are ship confirmed late may negatively impact customer experience and lead to increased claims, negative feedback and/or customer contacts. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} By . This is when things really start to get interesting. "Your account is at risk of deactivation Your Order Defect Rate is xx%; the target is 1%." Many sellers saw this notification in their account in the last few days. your account is at risk of deactivation late shipmentguinness irish stew slow cooker. Do not promote, hype yourself, or ask anyone here to PM / DM / contact you, FAQ topic posts - Beginner help / Arbitrage or Walmart / Suspended account._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} If a customer sees negative feedback about a product, they may begin to question whether the product is worth buying. While pursuing a legal action using all possible means to achieve justice and have my standing in the community restored, I was getting news about suspended Amazon sellers becoming desperate with no one to help them on the forums (where I used to provide free assistance). How do I reactivate my Seller-fulfilled offers? The sellers account as well as all of the supporting documentation will be examined by these investigators as part of the appeal. Many sellers are curious what really happens when Amazon suspends or deactivates a Seller Account. Blog Uncategorized your account is at risk of deactivation late shipment Uncategorized your account is at risk of deactivation late shipment I've talked with them a few times before, and they are some of the best Amazon support people I've talked with. I strongly recommend you that you explain the matter as honestly as possible, while avoiding blaming buyers, competitors or Amazon this never works and Amazon always rejects appeals like this. One order ended up with wrong item delivery. Amazon treated 1000 units (which used to be the lowest permitted restock limit) of small beads in polybags equally, as 1000 units of heavy handbags or coats. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} The automatic performance notifications associated with elevated Cancellation Rates and Late Shipment Rates have been updated to let sellers know that we understand that the Novel Coronavirus is impacting sellers around the world. I have reviewed your email and understand that your concern regarding account health, which is affected due to Late Late Shipment Rate. I'm not sure what happened because we ship daily but our late shipment 10 day is at 5.5% and our 30 day is at 1.2% . @Demel - Actually my recent orders have been delivered late and one is lost in transit. Ishaana_Classics 2021-04-03 22:29:26 UTC #1. Greater detail on the steps you have taken to prevent buyers receiving items with different condition than described going forward.
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