I got cold coffee from the staff at breakfast. Althea and kenyo are some names that stick out today. The staff skimped on serving, although all-inclusive. Requests to have the cake held for us while we waited for our room....because of course the room was not ready...were met with nothing but negative responses. Overall we made the most of it and enjoyed our family vacation and wedding. Yet we could place orders for room service, what’s the sense? The food in the buffet was great! We went and got a drink and they were ok, not friendly or unfriendly. Rights: You are entitled to access, rectify and erase data, as well as other rights explained in the additional information. Our next encounter with poor customer service came at lunch when we went to the. They will be definitely reviewed with different departments to introduce corrective actions and improvements. Staff were attentive and polite. Is parking available at Bahia Principe Grand Jamaica? Almost seems like they are doing it on purpose or something IMO. Lunch was not our best experience. Pool day today. The food was amazing especially the jerk chicken we had on our departure stop to Scotches its about 10 mins from the airport in Montego Bay. For more information, please see our Cookies Policy. My wife had mahimahi and I had beef tenderloin both were covered in the exact same teriyaki sauce to match the Asian theme night And unused chopsticks on the table. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. Dinner at he again themed Al a carte today which was held at the knife location was good.
Monday. Breakfast dinner and lunch service were great, not much stands out except the bellman drove us all the way out to the end of the beach in a cart which was awesome.
We had to wait til after we were almost done our food before he brought our drinks. There are ramps but they are few and far between. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. Recipients: The data will not be transferred, except under legal obligation. Dinner at Dolce Vita A La carte- Seems that the air conditioning was broken or something in this building, it was HOT, almost left mid meal to go to the buffet. The best thing about the resort was our wedding! It was nice that they know me and just make it when they see me and I start my day checking my emails and writing these reviews.
Masks are supposed to be mandatory in the lobby areas but so many people did not wear one or kept it pulled down. Nonetheless we decided to make the best of the situation.
A photographer took some pictures of the baby in water for us, was super friendly and not that pushy at all might buy it too..maybe..west jet told us they had our lost bag and were sending it tomorrow on an air canada flight and that it should arrive. One of the least friendly guys that we ran into here during our stay. Bahia Principe Fantasia Punta Cana . Book Bahia Principe Grand Punta Cana, Punta Cana on Tripadvisor: See 8,752 traveller reviews, 8,202 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #89 of 167 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. READY TO VACATION ON AN ISLAND … buffet. Nearby attractions include Green Grotto Caves (2.5 km), Sharkies Beach (5.4 km), and Runaway Bay (2.9 km). Front desk people were awesome friendly and got us on our way quickly.b Room was clean and nice, and had the crib we requested.. 1 bottle of water, a couple red stripes, a coke and an orange drink in the fridge. Darren than last night) was generally a good server and the supervisor person was friendly,neither of which seemed to have the ability to make it cooler in there and I am sure they would have if they could.
Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Punta Cana, Dominican Republic. I give 1USD for something simple like a drink or two. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Not that it is, required or even expected but i like to reward proper service generals. Check out This was super easy as the bellman who checked us in remembered us and that we were leaving today, saw us in the hallway and asked us what time we wanted him to meet us at our room. We changed rooms the next day and lost the amazing view we had.
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Dinner is at don pablo tonight which is at the knife with a different menu..we had Darren again started our meal outside but the bugs were a bit much so we went inside Friday Latte in the morning was nice as usual.
That wasted a lot of our time and stressed us out. Our wedding was scheduled at a private beach club but we had to change that due to government restrictions.
If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The daiquiri lobby bar is where you can get your espresso based drinks after 8am or as early as 730ish while they set up .With the increased volume from having a lot of people at the resort for the weekend this was a low point of our trip. Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words have been shared with the team. For the mentioned concerns, we have already taken corrective actions to meet our values again. Jerome at the pool bar took great care of us daily! Processor: VIAJES GTI GRUPO TURÍSTICO INTERNACIONAL, S.A. Purpose: Sending commercial communications and managing the GRUPO PIÑERO mailing list. We also appreciate your acknowledgment of our team members, that have been of great service during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. Kevin has been the best server at lunch by far, Ragland the cook is super nice in the jerk chicken station. Book now. The water is shallow and nice. Additional information: You can consult additional detailed information on Data Protection in the general privacy policy of our website, available here General terms and conditions. Clicking on the send button implies that you have read this information. Taxes and fees that are shown are estimates only. I would never recommend to someone who has high standards. You will get disconnected and have to "sign in* online again once and a while After reading some weird reviews on the way here i spent 13USD to get us Express VPN for all of our devices just to be careful. Breakfast service is great! We felt like we were being bullied into using the tour operators that the resort works with. After beach is lunch at the buffet, again NOT good service 2 days in a row now, again got my drinks after I was halfway done my meal and the place was empty ish. Breakfast again was awesome. They will be definitely reviewed with different departments to introduce corrective actions and improvements.
Does Bahia Principe Grand Jamaica offer any business services? They will be happy to know they continue to create memorable experiences with our valued guests. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Grand Jamaica, we would like to thank you for taking the time to share your comments.
Hung out at the kids pool, very cool and interactive for the kids, the baby had a blast with the security guard here , and the lifeguards were very nice and made conversation with us.The closest bar was pretty far away though, it is the bar used for lunch.
Considering you are not supposed to drink the water here that was hard for us since we had 2+ a baby. No servers came up to us at the pool today, not sure if they were supposed to.
READY TO VACATION ON AN ISLAND THAT’S JUST FOR YOU? RELAX AND SPOIL YOURSELF AT A BOUTIQUE HOTEL, REVEL IN NATURAL BEAUTY FROM A PRIVILEGED LOCATION, START THE DAY WITH A SMILE AT THE MOST FAMILY-FRIENDLY HOTEL IN SAMANÁ, A FRESH NEW DESIGN FOR THE IDEAL BEACHFRONT GATEAWAY, Fun and relaxation in an adults only ambiance, EXPERIENCE THE MOST FAMILY-FRIENDLY BÁVARO. Good experience.we slept well, low noise levels and good air conditioning. Legitimacy: Legitimate interests and the interested party's request for receiving communications through electronic media when registering for the newsletter. The ride to the airport was nice except that the driver stopped for us to “get souvenirs” we never got out of the van..we just wanted to go home. EXPERIENCE JAMAICA WITHOUT SACRIFICING LUXURY, A hotel full of magic on the island of eternal spring, A quick pit stop between you and the beach, Be updated with our exclusive offers and latest news. I was impressed and recommend them to anyone. The breakfast crew here Is awesome and has quickly turned into the baby's favorite meal of the day. Conveniently located restaurants include Ultimate Jerk Centre, HighSeas Seafood Raft, and Sharkies Seafood Restaurant.
Salt Coopers, Runaway Bay, Runaway Bay Jamaica, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Horrible Experience. The buffets and public areas seemed busy because while there are not many vacationers here ATM, that the locals come here for the weekend, or on day passes. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests; and we give the proper follow-up to all the requests and necessities during the stay of our customers. Safe was in good working order and all was clean. Later that day, we discovered the AC did not work or the hydro massage tub. He helped us get by the line with the baby and took great care of us and our bags, he went over and above. The rooms are small, not comfortable, the TV is small, very very few channels, not many amenities, for example, no coffee station, the safe in our room did not work, the minibar was not replenished daily, we had to call and request each day, generally, the room was not nice. The stay was not good. Many travellers enjoy visiting Runaway Bay (2.9 km). We booked the resort because our first choice which we initially booked did not reopen on time, and the price was good. Bahia Principe Luxury Cayo Levantado.
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