Ushers may conduct additional photo I.D. Credits can only be redeemed for items found in the online Reward Center catalog at the time of redemption. You'll tap that link and enter the 15-digit ticket number (with no spaces between numbers).
Children 3 to 11 must pay the child admission price. Absolutely terrible customer service (except for the people who actually work on the theaters.). If you want your response No.
Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated “NC17” films to check tickets and photo identification for all who enter to prevent minors from improperly entering. I also work for Regal Cinemas and the Regal that I work at does do refunds after the movie starts or even a few days later. Tickets are valid at all Regal locations nationwide for all movies and showtimes.
For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system.
Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group.
Well if no one from Regal answers the phone, then how can one obtain a refund?
No outside food or drink is permitted in the theatre. For assistance, contact a staff member. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. We are not scared dummy! You must be 21 or older to purchase tickets in Balcony and Director's Suites. The first way is to simply print out the tickets from the "My Orders" page in your account.
REG will not sell tickets to any person under the age of 17 (18 where applicable). If the item for which you wish to exchange the original reward is not available, Regal may issue you a refund for the original reward in its sole discretion. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. PissedConsumer1277121.
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