This can depend on the age of your home. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Works great, easy setup. found on earlier modems. Please note that a phone jack is required to set up Brightspeed internet service in your home. In-home speeds may differ based on router setup, devices and other factors. What the modem lights should look like, along with timing6. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. . Modem Speed: 90%. Have a home security system? We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. These preset credentials cannot be retrieved, and your modem could become unusable without them. Filters arenotneeded if you use theC4000XG. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. What if all the lights on the modem are off? Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. The reset button will reboot the modem if held in for less then 10 seconds. Page 6 4. It should turn. Network security types, explained. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Thats issue I cannot get connected to IP. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. I then went through the 3-step setup for this new modem, but was never able to finish step 3. If NO, proceed to the next step, "Check for connectivity.". The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Occasional updates are necessary to add new features and keep the modem's performance at its best. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Donotinstall a filter between the modem and the wall jack. Standards-based WiFi WPA3 security. Now it's time to get your modem hooked up. |Privacy preference center Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. The C4000LG has the same specifications as theZyxel C4000LZ. I told him yes and he told me it is complete trash and I'd . It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. Theutilities menugives you access to several additional tools to manage and test your modem. And am looking for information on what the Ethernet lights mean on the back. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . 9.4. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Wait until after 7 p.m. on the service start date to attempt setup. We're here to help! Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Check your service start date, wait till 5 p.m. on that date, then try again. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. This can depend on the age of your home. @gsturtle36. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. So I hooked up my old modem, and thank goodness my old modem works just fine. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Next image. 217. Related Items. Products with trusted sustainability certification (s). Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. 4. . If you don't have a jack,chat with usto have one installed. The C4000XG does not have a DSL port or light. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Works great, easy setup. Plug other end of phone cable into the your home phone line. Continue to the Internet connection Setup. Page 9 5. Plug the phone cord into a filter and then into the wall jack. $84.99. All Rights Reserved. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Dynamic QoS: Prioritizes data through the router for smoother streaming. The modem was easy to set up and worked perfectly. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). This can often resolve a connection issue. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Donotinstall a filter between the modem and the wall jack. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. I have a CenturyLink C4000LG modem/router. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. The one you use will depend on the type of internet service you have. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Make sure this fits by entering your model number. This means your modem is connected to our network and the line is active. Just follow the QuickConnect instructions when you get to step 4. 3. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. This page is for CenturyLink modems that look like this: For the following models: Learn more. Next image. LIGHT COLOR - DSL internet connection status. Use a DSL splitter to plug a phone and a modem into one wall jack. These are essential to make sure you get the best phone and internet connection. Start by unpacking the box and identifying the modem, cables, and instruction card. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Theutilities menugives you access to several additional tools to manage and test your modem. This video is a step-by-step guide of how to setup your modem. This indicates nothing is connected to the modem port. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. You can test this by plugging in another electrical device, and/or try another outlet. Please try another jack orchat with usfor further help. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Try disconnecting the power, waiting a few minutes, and repeating setup. Residential |Small Business |Enterprise If you don't have a jack,chat with usto have one installed. . Plug the phone cord into a filter and then into the wall jack. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. We've created a series of self-help and self-install videos to empower you to quickly get connected. Not the right kind of modem? I know on the older modems, I was able to shut off the radio and add almost any router. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Try this: Only the C4000BG and LG/LZ models have a DSL light. The LED ring in the center of the C4000LG will light up green upon full internet access. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. So I called CL and ordered a brand new one (C4000LG) from CL. Page 8 3. endstream endobj On or before the day your service is supposed to begin, your modem will come in the mail. If you still cannot access the Internet, follow the steps in the next section to manually . Fast and strong wifi signal. On your start date, your line must be operational by 7 p.m. Your modem'swireless settingscontrol the WiFi network in your home. There are some things you need to know before completing the installation process. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Fast and strong wifi signal. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Filters are not included in your modem kit. Wrong modem? If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Has been reset to factory default settings. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. The status light ring will change colors as it goes through the installation process, to show you its connection status. 9.3. Please try another jack orchat with usfor further help. Find on Ebay Customer Reviews. Try another phone jack if one is available. |Privacy preference center Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. This means a connection failure has occurred. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. In any case you get a nice . Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Try thetower modem guideinstead. This video is a step-by-step guide of how to setup your modem. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. I then went through the 3-step setup for this new modem, but was never able to finish step 3.
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