Buffett had a little bit of everything., The room was very nice, clean and in great condition. Lift up each headboard an lay it on the bed. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. We checked into the hotel and the person at the counter was very friendly and personable. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Give Light and the People Will Find Their Own Way. 2. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Something went wrong please try again later. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. Please enter a valid email address. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Examine your luggage carefully while repacking and when you return home. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. All rights reserved. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Amazingly clean. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. <[emailprotected]edbugregistry.com>. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Local, Cocktail hour, Guests are required to show a photo ID and credit card at check-in. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Rooms are clean and nice but not sound proof. Rooms were clean & staff at desk was very polite & professional. The Hotel has a regular pest control program in place. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 NEVER again! Contributions should be appropriate for a global audience. Staff was friendly. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. We went back to the area for spring break and decided to stay there again because of the location and price. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Rooms were clean and comfortable I love the quiet calm vibe. Though the lobby is lovely don't let it fool you! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. easy access to the freeway. Great breakfast, great staff , overall a great experience. Contact the property for more information. Loved the breakfast! We all have bed bug bites all over us and they are very uncomfortable! If the staff was better, the hotel would be an excellent place to stay. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. All rights reserved. I felt like it was inconvenient for us to dine there or something. You can only leave a review within 28 days after check-out. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. There is nothing classy about the way this staff treats it's guests. * Check-In: 4pm | Check-Out: 11am more. Food was outstanding! Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Sign up and we'll send the best deals to you. Freeland admits it's work that can make your skin crawl. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Also the heater in my room didnt work I had to use a portable heater to heat the room. We allow a maximum of 2 pets per pet friendly room. Room was a nice surprise- nice size, comfortable beds and chair. Now the cons. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. See More Rooms & Suites 01 / 09 There was a line for waffles in the morning only to find out one of the waffle makers had died. Front desk amazing. Was not really expecting housekeeping but they did come during our 3 day stay. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Wonderful. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. A nice grill and bar. Review tags are currently only available for English language reviews. check in was super easy. Posts are solely the responsibility of their respective authors. Reviews are most valuable when they are original and unbiased. We went back to the area for spring break and decided to stay there again because of the location and price. Acceptable and a good value for amenities. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I never swim with my kids because I hate cold water and was able to swim with them for hours. It was great stay. A great pool in the lobby which is nice for kids. The breakfast was great! I then contacted the BBB. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Staff was very nice and helpful, beautiful rooms and location! All of which have experienced no problems. Nice spacius and clean Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Tripadvisor performs checks on reviews. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. They also have very strict protocol on handling complaints such as this. 2023 Expedia, Inc., an Expedia Group company. Room was a nice surprise- nice size, comfortable beds and chair. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. It seems that communication was lacking in your case, I apologize. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. Taxes and fees that are shown are estimates only. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. We even got an upgrade to our room witch was AWESOME!!! I loved it! There were a lot of families with small children so that made for a very noisy hotel. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Building itself is beautiful. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. This hotel was highly-rated for its very comfy beds. The pool was nice and warm I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Its the best place we have ever stayed. Select dates to see this property's availability and prices, Food: Booking.com. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Location off highway was amazingly easy. - Terms of use - Privacy - Disclaimer. This lets us know our reviews come from real guests like you. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Nobody likes that thought," Freeland said. We went back to the area for spring break and decided to stay there again because of the location and price. Breakfast was okay, but servers were nice. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Kids will love the heated pool. All cribs and extra beds are subject to availability. Guests are required to show a photo ID and credit card upon check-in. I really didn't know about bed bugs at the time. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. The Hotel has a regular pest control program in place. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. - Terms of use - Privacy - Disclaimer. Disgusting! Is the indoor pool heated all year round? Taxes and fees that are shown are estimates only. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Review tags are currently only available for English language reviews. Dinner, This is definitely going to be our go to when spending a night in the Springs. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beautiful facilities, parking lot was a bit dark at night. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please dont include personal, political, ethical, or religious commentary. This was for the price a grand slam! Yet when I called the hotel from an outside phone to book a room there were several rooms still available. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. There was a problem loading the reviews. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. The room was not very clean. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. All of which have experienced no problems. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Rooms hallways ,pool area, dinning area. The number of extra beds and cribs allowed depends on the option you choose. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You may either dine in the restaurant or take your breakfast to go back to your room. 96 out of 2735 reviews" ", Rating 2 - Terrible. Guests can work out in the on-site fitness center or indoor pool. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Yeah right! Certain services and amenities may be reduced or unavailable as a result. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. A 24-hour reception greets guests of The Academy Hotel. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Children 18 and above are considered adults at this property. A chef was available to make made to order eggs/omelets! I got bitten all over my arms and legs. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. 245 out of 2735 reviews" ", Rating 4 - Poor. For the money, this hotel was beyond worth it. Please note that a deposit fee is charged per night at this property. (Click on the Red Icon to view detailed bed bug reports.) We all have bed bug bites all over us and they are very uncomfortable! Disliked: Cleanliness, amenities, property conditions & facilities. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. It's a two bed room. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. This is not a rash, these are bites! When I checked in I paid in advance for a one week stay at a special winter rate. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Check your booking confirmation email to find your booking number and PIN. Omlet station was great the rest of the food cold and old. We enjoyed the warm indoor pool and the breakfast options. NEVER again! The facility was a great experience for the modest price., They have a wonderful breakfast bar. One of the best places I have ever stayed. Nobody is safe," Freeland said. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Guests submit their subscores and their overall scores independently theres no direct link between them. We verify reviews to ensure the traveler booked with Expedia Group. Unfortunately, he was the only one during our stay there that was friendly. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Nice spacius and clean Travelers may receive a savings voucher when they submit a review. Check your selected option for more info. Please see our partners for more details. The following reports are from third party sources. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Oh, & rooms were almost sound proof! Buffett had a little bit of everything. But the complaints stop there. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Service was excellent and employees were here helpful and friendly. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. I was not told that the rooms all along the hallway we being renovated. I liked the amazing breakfast! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Breakfast is excellent for a hotel breakfast. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. If we find any, we delete them and, if necessary, take action against whoever is responsible. Reserved 2 rooms, 1 king & 2 queens. The restaurant on site did not have very many options but what we did get was really good. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . 714 out of 2735 reviews" ", Rating 6 - Okay. Is there a laundry facility in the hotel? I would recommend it if you can handle the unfriendliness of the staff. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. But the complaints stop there. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike For convenience, each room includes a refrigerator and a microwave. When I checked in I paid in advance for a one week stay at a special winter rate. The most helpful contributions are detailed and help others make better decisions. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Colorado Housing Connects can help you navigate housing information and resources. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Breakfast, Cancellation and prepayment policies vary according to accommodations type. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. "They don't care what your wallet looks like, or what your car you drive. Copyright 2020 Scripps Media, Inc. All rights reserved. The view of Pike's Peak from our room was amazing. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. when there are so many other options, close by, we will not be staying here again. Our bed was horrible. Though the lobby is lovely don't let it fool you! Clean and friendly staff room look as if they have been updated. We all have bed bug bites all over us and they are very uncomfortable! Rating 10 - Excellent. Overall, okay. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Prices for cribs and extra beds aren't included in the total price. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Excellent breakfast. We went back to the area for spring break and decided to stay there again because of the location and price. Great value! Use cautionwhen using pesticides and always follow label directions. We were told there was a hot tub at the hotel - there was not one. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. This place is such a gem!! We went back to the area for spring break and decided to stay there again because of the location and price. This material may not be published, broadcast, rewritten, or redistributed. But this would have been bearable had the staff not been downright snotty and rude. I never swim with my kids because I hate cold water and was able to swim with them for hours. Pet-friendly rooms are also available. The following reports are from third party sources. The Academy Hotel | 8110 N. Academy Blvd. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. It is served in the restaurant. I liked the layout for the bathroom area. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. (Click on the Red Icon to view detailed bed bug reports. Amazingly clean. Tasted delicious and the staff was friendly, hard working and good at their jobs. Such a treat! Great property as a lay over or destination! Colorado Springs, Colorado 80920. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. But this would have been bearable had the staff not been downright snotty and rude. The room was large, 900 TV channels and reception area inviting. Built in 2017 as an exclusive couples romantic getaway. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. WiFi is available in all areas and is free of charge. A chef was available to make made to order eggs/omelets! Its an older hotel, but its clean and the free breakfast makes it a must stay. Its a bit old and outdated, the rooms were a bit dusty. She contacted me later in the day and said she would e-mail me their report. Booked this on a major travel site for an incredibly low price. So pets or no pets? If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Overall the hotel was very nice as was the experience. The Academy Hotel is independently owned and operated. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Service was amazingly efficient. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us.

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