JetSure is the only AOG insurance solution available today. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. 2 Bridgeport 44. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. Pasted as rich text. You call, they mail the rod the following day witha return label. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. 850 N Park Road Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. For fly rods more than 15 years old, the Xpeditor service fee is $250. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit 427 Pido Road Peterborough, ON K9J 6X7. That's what we call going the extra mile. Pretty good deal there too. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. . See Also: Loomis insurance customer service number Preview / Show details. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. . growth mindset activities for high school pdf I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. Please fill out all the fields and click Submit. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. Our customers receive peace of mind knowing that were always here when they need us. Loomis customer service is second to none. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. Same for me. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Please verify you're not a robot before clicking submit. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Loomis Express 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! IMPORTANT! Go online and get the warranty info. Monday, December 14, 2020. gatlinburg civil war museum; premarital counseling grand rapids, mi. go online and print out the warranty form. They will send you a rod almost immediately and they can tell you what they have on hand. For general questions, please use the form below or call. Our technological advancements enable us to serve clients internationally. Display as a link instead, Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! You must have JavaScript enabled to use this form. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. That's too bad for you. If the guy had even one ounce of care about the deal I would have been more understanding. The first rod they said 2-3 months and it was less than 3 weeks. For full terms, details and instructions on starting a claim, follow the link above. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. How We Are Here for You with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 Especially when other companies in the same industry are performing much better. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. instructions are on the form. Maybe you had bad luck with them. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. This is a simple, solution to your AOG related financial losses. According to the dictionary that I looked at, bashing involvesa level of prejudice. I work for a small company with slim margins. I have sent probably 4 rods back to Loomis. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Paste as plain text instead, These facilities are not open to the public! Your link has been automatically embedded. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Same situation. Checking on a claim? I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. By See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. The NRX though is getting updated. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Loomis Express. The Loomis company has established satellite offices in New York and Florida. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Write us at: National Customer Service. It was an older CBR series rod. Jul 2, 2021 . All rights reserved. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Register your G. Loomis rod within 30 days of purchase. Outside of Canada please call 1-905-460-2530. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest Contact Us. Email Address . Upload or insert images from URL. Phone: 1-877-577-0600. Normally there is no wait on replacement. I wouldnt buy another Loomis rod if it automatically set the hook. Your previous content has been restored. Loomis customer service. This is critical. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. . They send you the new rod and you send them the old one back. Being understanding of a company during these times is everyone's own deal. All rights reserved. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. G. Loomis Canada. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. Be the first to hear about products releases, news and events. Use this page to find answers for your general questions about Loomis and its services. Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. 201 Westcreek Blvd. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. Sorry, you need to enable JavaScript to visit this website. Copyright 2023 Loomis Armored US, LLC. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. Call Office: (952) 303-5029. Contact us. Clear editor. How was your experience? Do you need a receipt (ebay purchase) to get a rod replaced? 850 N. Park RoadP.O. For warranty questions, click here. For billing or invoice related questions email click my 2 cents. Hopefully others have a different experience. Took it fishing a few weekends ago. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. Read This Before Posting! We try to reply to inquiries within 24-48 hours. Please edit your content to remove the highlighted words below. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Please refer to our service alert section for updates. Please enter a valid Bill To Account or PIN. It showed up in less than a week. thats the way it should be though, for as much as they cost. Call Sales: (612) 750-9706. Visit our Support Centre. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Every thing in between too. I am not at all indifferent to the impact of COVID. A career at Loomis comes with many advantages. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home Please note: applicable product discounts will be displayed in the cart. My Fenwick lost the last 3 at the tip on 08/02. I just keep the loomis shipping tube so I will have it to send the next one back in. It was as much about the indifferent attitude by the representative. Xpeditor service for NRX replacement delayed 1 to 2 months. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. For as little as $30 per flight hour, you are covered. Wyomissing, PA 19610 201 Westcreek Blvd https://t.co/RBzCkjIPCx, 2021 The Loomis Company styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. any of our electronic shipping systems. Email * Phone * I am interested , We have received your contact form submission. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Be the first to hear about products releases, news and events. I had rodthat I broke earlier this year. 2021 Copyrights. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Choose from the options below and find the answers you need. We love our customers, so please feel free to visit us during normal business hours. There's a good chance the Loomis rod will be sent sooner than they estimate. Derek 67,919. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). it states in thier policy they will match it up with the most closely rated rod they have. I actually rarely post bad reviews. Warranty I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. The Loomis company has established satellite offices in New York and Florida. Chaska, MN 55318 Name * First Last. For full terms, details and instructions on starting a claim, follow the link above. "That's a really difficult loss," Loomis . Regardless of the situation, there is a dedicated support or account resource ready to help. Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. Follow a few simple steps to receive a replacement tip. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. Unfortunately, your content contains terms that we do not allow. a lesson in patience. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. Every company is different, and has different challenges. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. 1-877-549-3638 and a technical support analyst will be available to assist you with You may pay a price for the rod at first, but they back them up. Search all available positions or learn more about eligible benefits. All rights reserved. Copyright 2023 Loomis Express. Loomis Homes. gloomis replaced it no problem, i just had to pay the shipping. I am glad your experiences were better. 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. You may choose more than one. 610-374-4040. . I had used that rod heavily over the years and easily got my moneys worth. I cannot see any kind of commitment to the customer by Loomis. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. Customer Service 1-855-256-6647. I wouldnt buy another Loomis rod if it automatically set the hook. Is the $50 replacement policy a lifetime thing? For general questions, please use the form below or call. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. dyson ball animal pro plus hard to push. Sorry, but the page you are looking for doesn't exist. As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. Woodland, Washington 98674. Be the first to hear about products releases, news and events. Sorry, you need to enable JavaScript to visit this website. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. Loomis Development is actively seeking raw , Contact Us. Whether it's close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. 3 Adams Central 47, No. Please note: applicable product discounts will be displayed in the cart. Our CollectShip service provides you with options to make it easier to process shipments. G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. My partner saw it happen and was shocked a fish that small broke the rod. Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. You cannot paste images directly. For immediate assistance simply click on the live chat button to start a conversation Brampton, ON Canada, L6T 5S6. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. All rights reserved. banker-always fishing 69,891. G. Loomis. See Also: G.loomis customer service phone number Preview / Show details . I was told I may get my replace sometime this month. 1359 Down River Drive. I was able to use the Xpeditor service and I gotan IMX. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Please do not hesitate to contact our toll-free Customer Service line at . A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. I have a part from Daiwa that is delayed about three months. Mark Perry 67,661 Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). National Customer Service Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. If the tip-section of your multi-piece rod has been damaged, weve got you covered. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. Address: 1458 White Oak Drive. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. We are in a unique situation that creates chaos. I hear you. Our customer support infrastructure is built on technology. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. We are experiencing delays in parts of Canada due to weather. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. I would be more understanding if the customer service part hadnt been so bad. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. . Messages 22 Reaction score 10. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. Privacy Statement. I broke the tip section of my Loomis rod in early July. Tweet. It is not prejudicial to state the facts of what happened and the results of those actions. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Brampton, ON Canada, L6T 5S6. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. 1-866-662-0021 Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. This material may not be posted on another website. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. We have become too dependent on other countries cheap labor pool. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. mheichelbech For warranty questions, click here. but they shouldn't break in the first place! October 5, 2020 in Fishing Rods, Reels, Line, and Knots. You can post now and register later. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. charge the shipping ($20) to get it back to you. These facilities are not open to the public! You may get lucky and get the new version. Copyright 2023 Loomis Armored US, LLC. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: etc. good fish, but not near big enough to break a rod. A career at Loomis comes with many advantages. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. "We completely understand the frustration anglers experience from either a defect that . I really dont like complaining and would much rather postabout how great something is. $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods Contact Loomis. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). Right after we got off the water I went to try and take the rod back (I've had it about a year). With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Register your G. Loomis rod within 30 days of purchase. Please note: applicable product discounts will be displayed in the cart. Contact us - G. Loomis US Contact us IMPORTANT! With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. The new GLX is a beauty. What happens if the rod becomes 20 years old and they dont make it anymore? Final score: No. Regardless of the situation, there is a dedicated support or account resource ready to help. 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