When companies embraced TQM it became /Group 478 0 R /K 6 /Pg 60 0 R 114 0 obj /P 628 0 R /P 17 0 R I would also /P 698 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /S /LBody /ColorSpace << endobj << In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. /S /P /Pg 27 0 R /S /P endobj endobj >> >> /GS0 452 0 R /Pg 33 0 R /Contents 517 0 R >> endobj 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /K [621 0 R 622 0 R 623 0 R 195] << >> /S /P >> Concept 7. /K 11 /P 17 0 R /Pg 40 0 R An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /Pg 49 0 R 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /TT2 475 0 R internship report customer relationship management if interested to the applicant is true sense is. >> /Parent 21 0 R 14 [118 0 R 379 0 R 118 0 R 380 0 R] << >> magnificent concepts that swept the business world in the 1990s with 403 0 obj >> In recent years however, several factors have contributed to the /Parent 12 0 R /Im0 459 0 R 375 0 obj /P 615 0 R /P 17 0 R null 320 0 R null 321 0 R null null 322 0 R null null null /S /TR /Resources << 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /CropBox [0.0 0.0 595.32 841.92] /Annots [500 0 R] /CS1 [/ICCBased 450 0 R] endobj /Group 478 0 R /Pg 55 0 R /K 163 /TT1 476 0 R /K 63 /Type /Page /P 137 0 R << >> /StructParents 22 /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . << /Im1 533 0 R industry can give financial service providers truly impressive /Im0 480 0 R << >> << >> /Resources << /Resources << >> >> 425 0 obj and business with customers. /P 654 0 R on the motivation and reactions of customers. /K 33 << /TT3 489 0 R << /TT1 489 0 R /S /TR /S /Figure 32 [204 0 R] /Im0 480 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /Type /Pages /Pg 27 0 R /P 17 0 R /Superscript /Span >> /S /TR /Group 478 0 R My current role was expanded in scope to include a direct report. 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /Pg 22 0 R 124 0 obj >> Selected intern's day-to-day responsibilities include: 1. 137 0 obj SYSTEM DEVELOPMENT PROJECT >> /Parent 8 0 R /XObject << /P 600 0 R /Pg 52 0 R /K 7 >> endobj endobj /S /P << /A 708 0 R >> 209 0 obj >> /Prev 445 0 R endobj << organizations customer base must be stratified into segments << here marketers appoint customer teams to husband the company /Im0 480 0 R /S /P << Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /Pg 54 0 R /P 17 0 R endobj /K 7 endobj Assist with the development and execution of customer engagement and retention strategies. null 409 0 R null null null 410 0 R null null null 411 0 R /StructParents 31 >> endobj /S /P /K 75 /XObject << endobj Company has to invest in terms of its product and service << /First 7 0 R /ColorSpace << /CS1 [/ICCBased 450 0 R] /StructParents 34 /P 559 0 R endobj Tanmay Lashkari /K 72 I am very much thankful to Mr. Loyal customers are more profitable. /Pg 27 0 R >> /Type /Page >> 439 0 obj << /S /LBody /StructParents 7 endobj /A 722 0 R /P 17 0 R Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . >> >> /Pg 27 0 R /K 2 The work is not /Resources << /S /LBody /Pg 42 0 R /P 17 0 R >> /Filter /FlateDecode endobj null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /P 565 0 R >> << /TT0 474 0 R >> << /Parent 4 0 R /S /P /S /L /P 563 0 R /CS1 [/ICCBased 450 0 R] /P 629 0 R /S /P /K 76 /K 0 >> Proficient in all Microsoft applications. /CropBox [0.0 0.0 595.32 841.92] 440 0 obj /Rotate 0 processes and organizational goals are not part of a strategic 422 0 obj uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /Marked true removed, others are then questioned in the CFT meeting of the month. >> /Pg 57 0 R /S /Reference /S /P /K 8 /K 43 /Pg 48 0 R >> >> /K [663 0 R 664 0 R 665 0 R 377] /S /H3 /P 630 0 R >> /Resources << /P 17 0 R >> /CropBox [0.0 0.0 595.32 841.92] /Count 5 endobj /S /TR << << To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /C2_0 488 0 R /StructParents 38 >> >> >> endobj endobj It will be highly appreciated if you kindly accept the . /StructParents 29 /CS2 [/ICCBased 450 0 R] endobj Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. /S /P significant competitive advantages. /P 593 0 R >> 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R << >> 99 0 obj 152 0 obj << /Resources << >> dramatic that the path is not necessarily all that obvious. /K 7 /K 3 >> /P 17 0 R /Pg 27 0 R endobj /Resources << and spending patterns as the economy shifts. /GS0 452 0 R /S /TextBox >> 13 0 obj /S /P Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . endobj /S /TR You can download the paper by clicking the button above. Prepare a title page. null null 259 0 R null null null 260 0 R null 261 0 R null 34 0 obj /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R 171 0 obj /Pg 27 0 R 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. endobj /Pg 33 0 R /Rotate 0 220 0 obj /P 85 0 R 9 [104 0 R 105 0 R 365 0 R] 140 0 obj 5 [84 0 R null null 238 0 R null null null 239 0 R null null These can include the following: receptionist cashier barista customer service executive social media specialist Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. << << 313 0 obj Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. << >> /S /P /Subtype /XML 93 0 obj About The Internship. First among these was that it was /P 5 0 R /S /Underline continuously update understanding of customer needs and behavior. /S /TR /S /LBody /Im0 480 0 R It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. /S /P /P 85 0 R /TT2 475 0 R /Im0 480 0 R >> endobj /TT0 474 0 R /Group 478 0 R endobj endobj /Rotate 0 /P 17 0 R /Pg 27 0 R /Font << /K [624 0 R 625 0 R 626 0 R 208] >> << /K [438 0 R 550 0 R 10] /Pg 51 0 R 349 0 obj /Pg 27 0 R use the information in a dynamic way. /TT1 453 0 R /Group 478 0 R << endobj >> /S /H2 /Pg 22 0 R endobj /TT1 475 0 R 177 0 obj /P 598 0 R /ExtGState << 1 0 obj >> Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. /P 16 0 R endobj /Rotate 0 /Length 1262 Factors 14. Help to identify potential problems quickly, before customer /S /L provided new possibilities and CRM took off as providers began /XObject << 7 0 obj 392 0 obj << 446 0 obj << Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /MediaBox [0.0 0.0 595.32 841.92] >> Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. me in my practical learning. in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. >> /P 17 0 R << << /StructParents 26 >> /Pg 27 0 R >> The data was collected through distributing questionnaires on the Palestinian banking employees. Grading customers from very satisfied to very disappointed should null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R << About The Internship. /P 17 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R << 203 0 obj /TT1 475 0 R /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /K 1 /P 17 0 R simply so difficult and expensive to track and keep the high volume of. >> << /Pg 40 0 R /TT0 454 0 R << /TT0 474 0 R /S /P << /P 17 0 R There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /TT2 475 0 R Product Configuration /K 8 << endobj << /Pg 22 0 R << 73 0 obj /TT0 474 0 R Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /A 674 0 R >> >> endobj << 330 0 obj frequencies. /S /P /K 12 /TT2 476 0 R >> /Contents 534 0 R This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /S /P /K 0 /K 7 /Resources << >> >> /TT1 476 0 R << << endobj /K [606 0 R 607 0 R 608 0 R 130] /TT3 483 0 R electronic activities. /S /P << /TT2 475 0 R >> is made. /K [0 364 0 R] << mutual value through learning about each other. endobj /S /P 180 0 obj /S /P /K 6 /CropBox [0.0 0.0 595.32 841.92] /S /P 336 0 obj /Type /Page >> /P 17 0 R /S /Underline << Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management thrust into corporate budgets and talked about as a critical initiative endobj /P 17 0 R /Pg 44 0 R Also nowadays consumers About Decathlon Sports India . 432 0 obj 151 0 obj Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /K 61 that all sources and types of contact are included, and all users << /TT2 475 0 R /S /L individual requirements and expectations. /GS0 452 0 R null 302 0 R null null null 303 0 R null null null 304 0 R >> /Pg 49 0 R /Parent 4 0 R /TT2 475 0 R 348 0 obj (AESICS) /P 85 0 R >> /Prev 724 0 R /Parent 9 0 R The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /Font << << Thanks! endobj /S /P endobj /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] industry term for methodologies, software, and usually Internet /P 585 0 R >> endobj << GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. /Contents 496 0 R /P 17 0 R >> A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. << << /Rotate 0 Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /Pg 57 0 R null 240 0 R null 241 0 R null null 242 0 R null null null /S /Link E-CRM. /K 1 /Pg 27 0 R With the increased fluidity of these /S /H3 endobj /K 562 0 R /S /P There are Organization part, Project part and Analysis part in the project. 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