Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. During the registration process, Philips Respironics will either let you know your machine is not included in the recall or provide you with a confirmation number. For a list of the affected devices and more information regarding the recall from Philips Respironics you can go to: https://www.usa.philips.com/healthcare/e/sleep/communications/src-updateChapters:00:00 Intro00:44 Find Your Serial Number01:49 Online Form06:05 Demand for CPAP MachinesShop Online: Our Store: https://sleeplay.comCPAP Machines: https://sleeplay.com/collections/cpap-machinesCPAP Masks: https://sleeplay.com/collections/cpap-masksCPAP Cleaning: https://sleeplay.com/collections/cpap-cleaningCPAP Supplies: https://sleeplay.com/collections/cpap-suppliesOxygen Therapy: https://sleeplay.com/collections/oxygen-therapyGo Social:Facebook: https://facebook.com/sleeplaygroundInstagram: https://instagram.com/sleeplaygroundTwitter: https://twitter.com/sleeplayground TikTok: https://tiktok.com/@sleeplaygroundBecome an Affiliate:https://sleeplay.refersion.com/affiliate/registrationFree Consultation:https://calendly.com/sleeplay/respiratory-therapist-consultation 2. Shop now Item # DSX520H11C Not currently in stock Dreamstation 2 Auto CPAP with Humidifier Overview Bluetooth pairing and data transfer Once you have created your account, please select your mobile device operating system below for specific instructions on how to transfer the data from your current device to DreamMapper. Success. While recalled devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in all new and remediated devices is a silicone foam*. We have completed all requests by Philips Respironics and we eagerly await a plan that will allow us to provide actionable solutions to customers. Whether in the judgement of the treating clinical team the benefit of continued usage of these ventilator devices may outweigh the potential risks identified in the recall notification. My product is not working. As information becomes available, we will update our customers via email and the CPAP community at large using this blog. Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. Once Philips Respironics has confirmed payment details and your acceptance of the estimate our service department will complete the repair or service and return the device to the shipping address you provide on the "Request for Service" form. Philips Respironics Trilogy 100, Trilogy 200, Garbin Plus, Aeris, LifeVent, BiPAP V30, and BiPAP A30/A40 Series Device Models Sound Abatement Foam Susceptibility to Degradation and Volatile Organic Compound Emission Dear Device Customer, Philips Respironics is voluntarily recalling the below devices due to two (2) issues related to the Doing this could affect the prescribed therapy and may void the warranty. If you do not have a second device available we suggest you print out the instructions. Below youll find a list of commonly asked questions about the CPAP recall. We have developed a comprehensive plan to replace the current sound abatement foam with a new material that is not affected by this issue and have already begun this process. You can log in or create one here. Using alternative treatments for sleep apnea. Register your device on the Philips recall website or call 1-877-907-7508. After youve registered your machine with Philips and have scheduled an appointment with your sleep care physician to discuss a new treatment plan, you may be wondering if you should keep using your recalled machine and what options exist if you decide its time to purchase a new machine altogether. The advocacy demonstrated by the AASM has not been confirmed as a solution from CMS, however, so the best course of action is to call your Medicare or Medicaid provider directly regarding new sleep studies, reimbursement for repair costs, or the issuance of a new device. To register your product, youll need to log in to your My Philips account. Both the DreamStation CPAP and DreamStation 2 CPAP Advanced include an identifiable Therapy ON button. ** Philips Respironics has provided the data and analyses to the FDA and other competent authorities. Buying a CPAP machine outright offers several advantages and can be the most cost-effective option. By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Always follow manufacturer-recommended cleaning instructions. Register your child's device on the recall website or call (877) 907-7508 for assistance. As mentioned, receiving a new device through your insurance plan requires a new prescription from your physician with documentation stating that you are using and benefitting from your sleep apnea treatment. For more information on the recall notification (U.S. only) / field safety notice (Outside of U.S.), as well as instructions for customers, users and clinicians, affected parties may contact their local Philips representative or visit. Enter your Username and affected Device Serial number. When you provide the authorization for collection and use of personal information below, you will be informed of various information about recent news and events via text message or email. . Philips Respironics DreamStation AutoSVPlease Note: Philips has stated there are possible risks to users related to the sound abatement foam used in certain Philip's sleep devices currently in use. When we refurbish the affected devices with a new blower and air pathway, we also clean and disinfect them. Dont have one? September 02, 2021. FAQ 1. High heat and high humidity environments as well as unapproved cleaning methods such as ozone, may also contribute to foam degradation. In that case, we cannot deliver recent information and newsletters, which is available only through collection of personal information. Per Philips Respironics CEO Frans van Houten We deeply regret any concern and inconvenience that patients using the affected devices will experience because of the proactive measures we are announcing today to ensure patient safety.. This effort includes wide-scale, global ramping up of manufacturing, repair, services, supply chain and other functions to support the correction. With focusing all capacity on the recall, Houten said that approach has a consequence that we will not be able to serve new customers, so theres going to be a shortage in the field.. This is a potential risk to health. To register a product you need: MyPhilips account Model number Date of Purchase Proof of purchase (optional) Promotion details (if applicable). In summary, the CPAP/APAP/BiPAP machine supply was already tight and shrinking before the recall was announced. You can refuse to provide the Authorization for Collection and Use of Sensitive Information. Questions about registering, signing in or need any otherDreamMapper support? Unlike the DreamStation CPAP device, the DreamStation 2 CPAP Advanced device features the Ramp Plus feature where a user can select a comfortable start pressure. Confirm the new password in the Confirm Password field. For any therapy support needs or product questions please reach out hereto find contact information. For further information about the Company's collection and use of personal information, please click the URL below. Click Return to Login after successful password reset. Also, sound abatement foam in unaffected devices may be placed in a different location due to device design. Those who have Medicare are in a similar case-by-case situation. Products that are not affected may have different sound abatement foam materials, as new materials and technologies are available over time. How it works. DreamStation Go: Whether you're traveling for business or venturing out on the vacation of a lifetime, DreamStation Go provides an easy, reliable and portable PAP experience for users who . Items of Personal Information to be Collected There are many reasons people choose to purchase a CPAP machine outright, even if you have health insurance. 1. Since solutions for the recall are almost as personalized as individual pressure settings themselves, its important to have a discussion with your doctor as soon as possible to determine the next steps. 6. Our experts know CPAP inside and out. We understand that the situation may cause you some anxiety and you may feel uncertain about what to do next. Philips Respironics will continue with the remediation program. Please review the DreamStation 2 Setup and Use video for help on getting started. You can sign up here. 2. If youre considering purchasing a machine outright and are a long-time user of the DreamStation, we encourage you to check out this article to see how the ResMed AirSense 10 stacks up against the currently-recalled DreamStation from Philips Respironics. All oxygen concentrators, respiratory drug delivery products, airway clearance products. The issue relates to certain ventilators, Philips CPAP (Continuous Positive Airway Pressure) and BiPap (Bi-Level Positive Airway Pressure) sleep apnea devices. This new assessment is limited to the evaluation of VOCs for first-generation DreamStation devices and does not evaluate the risks of potential foam particulates or cover other devices affected by the recall. For patients using life-sustaining mechanical ventilator devices, they should not stop or change ventilator use until they have talked to their health care providers regarding factors including: Whether in the judgement of the treating clinical team the benefit of continued usage of these ventilator devices may outweigh the potential risks identified in the recall notification. Auto CPAP Advanced. What CPAP machines are on recall? The issue relates to certain ventilators, Philips CPAP (Continuous Positive Airway Pressure) and BiPap (Bi-Level Positive Airway Pressure) sleep apnea devices. The Philips Learning connection hosts educational modules that provide overviews of the DreamStation 2 and DreamStation 2 Advanced. It also will guide you through the registration process. This is a realistic look at what you can expect when removing the Foam from your recalled Philips DreamStation 1. For more information on the recall notification (U.S. only) / field safety notice (Outside of U.S.), as well as instructions for customers, users and clinicians, affected parties may contact their local Philips representative or visit www.philips.com/SRC-update If you are a patient who has been affected by this recall, do not try to remove the foam from your device.
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