The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. We're travelling with Princess and I'm disappointed. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Should I think our cruise is a go or not? I don't understand your comment about PVP - surely it is as you initially thought. View Cruises. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. And the photo package offered with Premium includes unlimited digital . How long will it take to get my refund or FCC? CC Help Jenn For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Most medical expenses are covered in case you become sick or injured during your trip. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. Got it thanks, we did decide to cancel and rebook using CwC. Im not even hopeful of that. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. 02. Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. Amount of onboard credit varies by cruise length to which the deposit is applied. Life happens, however, and it's good to be prepared for when the unexpected happens. Yep, our Pacific Coastal on Majestic in May 2023 was axed. Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. Ashley boarded her first cruise more than a decade ago and never looked back. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. I know it takes time to get ships ready again but I would have thought 2023 was safe. No replacement cruise was offered for mine. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Princess may sometimes also elect to award a good-will FCC, or bonus FCC. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Wow. . I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Booked Royal a month ago to replace my Eurpe cruise! Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. We'll send you a weekly newsletter to your inbox. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST PRINCESS CRUISES. That's where Cruise with Confidence comes in. Thats no fun. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. The ship's Europe schedule will begin with a 12 . Learn more about our commitment toCruise Health. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Updated October 20, 2022 We want to make your vacation the best it can be. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Now to deal with the refundable part back to my Princess Gift Cards. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . #1. You . We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. 100% of full fare. Started June 21, 2021, By Actually, it states Contact Center, my error. The line did not go into further detail. I'm so frustrated. I hope to never have to deal with a cancellation again. Cruises six to nine days: $250 per person . If you look at the cancellation policy on Princess. Azamara Quest. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Sail through your vacation with less to worry about. My TA also said the Princess Insurance was non refundable. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. or even Taxes, Fees and Port Expenses (TF&PE). Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. Additionally, all remaining sailings in . You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. I booked a Princess cruise about a year ago. Maybe it will reappear in 2024 but we were not given a choice. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Now its a promise. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Ill remember that for next time, or I suppose I could pursue it now. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. It was rescheduled for April 2022 and then rescheduled to April 2023. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. You can find out details of your compensation by clicking the link that matches your sail date below. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Until we start seeing the FCC's showing on our records, there are so many unknowns. What is a Future Cruise Credit (FCC)? Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. See what you need to do before and while you sail to stay healthy at sea. CC Help Jenn Though may other Magestic cruises have been. You will be able to leave a comment after signing in, By CC Help Jenn Cruise Lines Modify Cancellation Policies For Better Flexibility; . In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. They have each received any money owed back on their credit cards already, for excursions and specialty dining. You can also visit our Frequently Asked Questions. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Senior Editor, News and Features. In either case, if you've booked your own airfare, you will have to contact your airline. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Its now easier than ever to use your Future Cruise Credit (FCC)! I was told by my TA that that amount would be issued within a few months as a. You can find out details of your compensation by clicking the link that matches your sail date below. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. So, the cruises impacted are from September 5, 2023, through October 10, 2023. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. We pride ourselves on providing guests with great service. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. More Mexican Riviera / Coastal CA cruises? Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Find a Bargain Please choose a vacation type. Because the only concern you should have on vacation is how to get the most from your time away. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Note: Effective with new bookings made on or after January 1, 2022. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Your well-being is our number-one concern. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. We recouped everything we spent, no cancellation charges. 1. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. There are six sailings canceled, including those that are combinable. This applies to taxes, fees and transfers, as well as onboard items. 42 days or less, or non-appearance. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members.
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