Traditionally, library managers have found it difficult to establish these performance indicators and have tended to measure the measurable instead in other words, to concentrate on operational and financial data, which is focused on inputs (such as financial or staff resources) and outputs (such as catalog records or study spaces). If time and personnel are available during the academic year, the Librarys CDT will send current collection reports upon request to academic departments or programs to assist in the selection of new materials. Key performance indicators, on the other hand, are a subset of these measures that are the most critical for achieving successful outcomes. __________________________________________________________________. Training focuses on practical topics and requires a fee. I am the librarian at Detroit Country Day Lower School in Bloomfield Hills, MI. Libraries across all sectors serve a particular purpose and set out to achieve the goals and objectives of the librarys stakeholders. Assessment Measure:The staff of the WTC will work with at least two organizations and/or departments to assist in research including, but not limited to, an internship with the History Department and displays by various groups by 31 May 2018. OCLCs WebJunctionprovides resources that promote learning for library workers by fostering an online learning community. 5. Strategic Plan tracking is moving to the College-wide AEFIS management platform. They have a significant impact on achieving outcomes and results. We determined the areas we planned to start with and created a Google Form to help us collect the information. OBJECTIVE 7:The Librarys Social Media Taskforce (Taskforce) will provide followers with knowledge and skills for evaluating information shared in social media. I am looking forward to being able to highlight books through displays and teach in a consistent space. Find more information about what to expect at ALAs, Explore your Career PathWhat Library Pages Need to Know, Becoming a Library Assistant or Technician, What Library Assistants and Technicians Need to Know, A to Z: Diverse and In-Depth Training for Library Support Staff, The Kentucky Department for Libraries and Archives, Texas State Library and Archives Commission webinars. Having SMART goals will help you make the most of your time in your current position to prepare you for greater responsibilities in the future. We determined the areas we planned to start with and created a Google Form to help us collect the information. In the model below, I define a library outcome (such as an information-literate community, delivery of world-class research, or social cohesion) as a key result indicator (KRI). For . So I had to take a step back. Use it to list your career goals and the abilities you have which will help you to get there. In addition to the American Library Association's Executive Board's statement on racism, several ALAchaptershavestated their dedication to COVID-19 Resources for State Chapters. Programmatic and Administrative Leadership. Your IDP is a strategic plan for your development. The Certification Information by State page which is part of this Resource Center, provides links to information regarding statutes mandated by each state. So my goal is to begin building relationships with my new colleagues while making sure to maintain what I have developed with those who are veterans. Assessment Measure:The CILRL will revise outdated videos in the Librarys GS1181 tutorial to include critical thinking skills by 31 May 2018. Units: 1-3. I plan to. Related Groups, Organizations, Affiliates & Chapters, ALA Upcoming Annual Conferences & LibLearnX, American Association of School Librarians (AASL), Assn. Characteristics of KPIs may include: Any one KPI will have some or all of these characteristics. I was a classroom teacher for four years prior to that. To achieve this, I will apply to 1 job per week for 2 months submitting a total of 8 job applications. Creating opportunities for growth. Librarians have always been professional and meticulous when collecting statistics, data and metrics, and this should continue to be the case, as it ensures rich data and information about our services, quality and performance. My favorite thing about being a school librarian is the opportunities I have to work both with students and teachers. The latest available data from NCES and/or Association of Research Libraries will be used for comparison purposes. Because KRIs are the results of many actions and activities, there is a sub-level behind each KRI that can be measured through performance indicators. 3. Below are the 15 essential sales KPI examples: New Inbound Leads. Students will also help prepare displays for campus and community and will see the results of their hard work in papers, posters and displays. provides resources that promote learning for library workers by fostering an online learning community. During the 2020-2021 school year I was part of the fixed specials rotation. The links to other third-party websites are only for the convenience of the reader; AASL and its members do not recommend or endorse the contents of the third-party sites. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. 4. Encourage professional and social networking by 20% to help new hires feel comfortable with all teams within and outside the organization. Like whoa, baby we needed to weed! Intended Results:These instructional efforts will raise student awareness of digital misinformation and the need to identify it, thereby aligning the Librarys information literacy program with best practices in developing students critical thinking skills. Content on this guide is frozen as of Fall, 2022. A page to describe library planning initiatives. Click on Online Learning News to access a list of webinars. Strong Interpersonal Skills. Examples: Reduce utilities by contacting utility providers and asking for a free audit of the building, and seek suggestions, lower costs, or free upgrades. SMART goals template. https://vanmeterlibraryvoice.blogspot.com/2018/08/presentingwhat-your-teacher-librarian.html. To get things going I plan to share an introduction letter and a few treats. Supporting other employees. . " Click to email a link to a friend (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Pocket (Opens in new window). Assessment Measure:Each month, the Taskforce will post at least one of the following: original content or share other reputable content on the topic of misinformation. Fig 2.1. The main objectives of performance management functions are defining goals by employees or managers, recording activities or achievements, and evaluating performance on a periodic or continuous basis. Financial Assistance for Library and Information Studies directory. Administrative Assistant Task: Calendar management . Laura W. Bush Institute for Womens Health. See also theALA Certification for Support Staff paperfor more information about the value of recognizing the value and accomplishments of Library Support Staff.For information and resources for library license or certification of school paraprofessional and support staff positions visit theAmerican Association of School Librarians (AASL) Library Education and Licensing for school libraries. Communication skills both for yourself and within the team. Please note: This option is only available for Admin/HR users. Objective 3.1: Use Manhattanville archives and special collections to connect students with our history, our faculty, and one another. The American Library Association-Allied Professional Association (ALA-APA) in partnership with the Western Council of State Libraries has developed a nationalLibrary Support Staff Certification Program. The Bureau of Labor Statistics anticipated an eight percent increase in demand for teaching assistants from 2016 to 2026, which is near average compared to all other occupations. After this course, I was motivated to get started! Total Pipeline Value. Earn a Promotion. Assessment Measure:By 31 May 2018, WTC staff members will work with at least two external organizations on various projects promoting historical awareness and preservation. In the right context, KPIs can be an invaluable and powerful tool in this endeavour, including measuring top-level performance against a librarys strategic outcomes. The one distinction usually drawn between "support staff" and "librarians" is that those in the latter group typically have a Master of Library Science degree (MLS). A assistant librarian resume included this snippet: "library technicians and assistants provide customer service to library patrons and work with librarians, teachers, or researchers." This skill could be useful in this scenario: "delivered high-level of customer service by utilizing interpersonal communication abilities to meet sales goals. ABLE provides library basics for library staff and covers a wide range of topics, including collection development, merchandising, cataloging, and reference work. Compile records, and sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Interested in learning more about financial assistance options? New Qualified Opportunities. Intended Results:This will demonstrate Library and University support commitment for services in comparison to identified peer, stretch peer institutions and national averages. A company goal is team goals combined, and a team goal is individual goals combined. "Get better at my job," isn't a SMART goal because it isn't specific. Library Juice Academyprovides online professional development opportunities for library workers. Improving office processes. 1.1. About LBPL; Vision + Goals; Library Policies; Support Us; Follow Us Again, this is not a measure of performance, although it does go some way to checking and assuring the quality of the service and this too is important in the pursuit of excellence and continual improvement. Weak Goal Example: I'm going to secure a promotion. I got this idea from PD in the Potty and it has always been focused on teachers. MANAGER, TWO . Objective 1.1: Empower innovation and grow new initiatives such as the re-designed First Year Program, School of Nursing and Health Sciences, the ATLAS program, and Design Thinking. GOAL 1: IMPROVE USER SERVICES AND ACCESS TO INFORMATION (MG 1, 2, 3, 4, 5, 6, & 7)(1), OBJECTIVE 1: To help with improving resources and services, Library will conduct usage and satisfaction user surveys. Brophy (2006) suggests that libraries are at the heart of social systems; they exist to serve the needs of people, to help them live, learn and develop and to act as part of the social glue which holds communities together (Brophy, 2006, p. 3). The Director will survey the selected faculty members having access to the Health Science Centers Librarys eresources as to the usefulness of the program. Instead, they help to align the activity of the service with the librarys overall strategy (in this case, achievement of its outcomes). It is important as a faculty to show that we are readers. (MG 1 Ob, 1; MG 4, Ob 3; MG 5, Ob 3-KPI 2; & MG 7, Ob 1 & Ob 2). Intended Results:ASU students will become more familiar with using primary sources which will improve their overall information literacy knowledge and research skills. p. 19-20 SMART Goals Explanation p. 21 TLCPL Evaluation Process - Grid . OBJECTIVE 9:To assist the campus with faculty instructional endeavors, student retention, and potentially lowers costs for textbook and other course materials, the library will explore the process of creating an OER (Open Education Resources) initiative for the campus. Your employee evaluation system should be uniform and completely transparent. When adding a library goal you will get the same Goal Category, Type and Options that you get when adding a standard goal with the exception being that under Goal Type, you can setup a Linked Goal. The example above illustrates public libraries and their social missions, while academic libraries would invariably be supporting and delivering to educational and research missions and a legal information service or law library might support lawyers in the courtroom. Secondly, they are used to determine year-end bonuses and merit increases. 1. Manager (Commons & Media Resources) Becky S Y . Resources for webinars covering practical topics of interest for library workers: ALA Library Competenciescompiles a list of library organizations competencies for different types of library workers.OCLCs WebJunction provides theLibrary Staff Competency Collection(2012), which provides information about competencies that different organizations have developed. about how to complete a diversity audit of your collection. Usually, I jump into professional development opportunities or professional reading, but this summer I have needed a minute. Broadening your skillset. This year my goal is going to be to find something each day that shows I have the best job in the whole school! TheALA Scholarship Programsite provides information on the different types of scholarships, application process, and contact information. (MG 6, Ob 2 & Ob 3). Library Mission and Goals Library History Policies & Procedures . The influences and effects of library usage on users is complex and difficult to prove, especially if the actual outcome is not realized until sometime after the library usage (e.g., career progression) and if the affected individuals or communities might not relate their situation to previous library usage. What to call support staff is as perplexing a problem as pinning down a job description. this blog post by Shannon McClintock Miller, https://vanmeterlibraryvoice.blogspot.com/2018/08/presentingwhat-your-teacher-librarian.html, www.laurasheneman.com/post/culture-of-reading, Equipping School Leaders to Support School Librarians, Picture Books that Support Social and Emotional Learning: Identity and Agency, 5 Marketing Strategies School Libraries Can Use, The Value of the Library Media Specialist, NJ Information Literacy Standard: The Journey From Bill to Law, New 2020-2021 Practices to Keep in the School Library, Recognize Student Voice And Build Student Self-Confidence. Objective 5.1: Project and operate within budgets that reflect the enduring centrality of the Library in academic life. Sitemap. This was on a clipboard by my desk and I would record the time and the tasks I would work on each day. Edward Martinez tells the history of library support staff in the United States, up to 1989, in "In the Beginning, There was Support Staff . Generalizations about them are difficult to make, and to find an . I had to set up the current library quickly with the plan to adjust the space as we lived in it; however, you all know what happened next. project connects library employees with a wide range of online training. I do not know if I will be successful at all of them and some need a bit of fine-tuning, but here are six goals I have for the school library. Create a numbering system to score the evaluation and use the same system for all employee evaluations. Information about certification programs and applicable state laws is available at Certification Information by State.Visit theALA-APA State/Regional Certifications(primarily for public library staff) page for more information.Criteria for Programs to Prepare Library Technical Assistants (1998) from the ALA Committee on Education, Task Force for Review of the Criteria for Programs to Prepare Library Technical Assistants is a report that may be of interest for those who are considering a certificate program. Goal 1: Design Library Services that keep Manhattanville at the forefront of individualized liberal arts and professional education. Create a detailed recruitment plan and reduce average hiring time by 15%. Resources include webinars, a blog, and technology experiences from libraries across the nation. The Library aims at being an important recruitment and retention tool for the University by identifying and meeting the changing information needs of the campus community. This list will evolve, and Updates will follow. Key performance indicators need to demonstrate both the quality of . The cataloging section of the Technical Services Unit will work with the Collection Development Team in getting the purchased materials into RamCat (Librarys catalog) and available to the campus in a timely manner. A minimum of four training sessions (both group and one-on-one) will be completed by 31 May 2018. Defining measurable outreach outcomes. I have just tried to reset going into the 2021-2022 school year. And because the BSC framework directly connects goals with measures and projects, that's how we present our . Quality and the Academic Library: Reviewing, Assessing and Enhancing Provision, London : Chandos, 17- 26, Goldsmiths, University of London, United Kingdom, Copyright 2023 Elsevier, except certain content provided by third parties, Cookies are used by this site. LIBRARY ASSISTANT . Financial Assistant or Accounting Assistant To support the success of a program, department or unit by ensuring that all finance and accounting processes are managed well. The great thing about being a library volunteer . Be honest about your shortcomings, but be sure to frame these areas for improvement as opportunities for growth. p. 11-16 Librarian Performance Evaluation Form. These are each different measures, but there has been a misguided tendency to label all metrics used to measure any of them as KPIs. Academic Library Support Staff Competencies: What Should Support Staff Know and be Able to Do? (2009) by Rachel Applegate provides a report of survey data concerning professional competencies for library support staff. Looking to learn more about becoming a professional librarian? Specific Intended Results:Students will have the experience of working with primary sources in historical research and the opportunity to learn more about the business of archives. . This year I plan to use my window space to share what teachers are reading. When writing SMART goals, keep in mind that they are "specific" in that there's a hard and fast destination the employee is trying to reach. Fig 2.2. However, most require a high school diploma as a minimum. Depending on your role in the library, you may set individual goals, or you may want to gather your team and think about what educational goals you want to set in 2020. . Lewes +1 location. Do I Need a Library Science Masters Degree? I feel like behind the scenes stuff that happens each day are the things I want to make sure I can speak to. Assessment Measure:By 20 September 2017, the Digital Repository Librarian will consult relevant stakeholders and submit a draft strategic plan and proposed policy and procedure document to the Director. So my goal is to begin building relationships with my new colleagues while making sure to maintain what I have developed with those who are veterans. I plan to continue many of the reading programs that have already been established, but there are a few things I would like to add this year. We are always looking for ways to improve customer experience on Elsevier.com. Yet, it was not until I read a blog post by, about the idea of being a reading quarterback that I understood where I fit. Lead Response Time. (YALSA), Information Technology & Telecommunication Services, Office for Diversity, Literacy, and Outreach Services (ODLOS), Office for Human Resource Development and Recruitment (HRDR), Ethnic & Multicultural Information Exchange RT (EMIERT), Graphic Novels & Comics Round Table (GNCRT), Social Responsibilities Round Table (SRRT), 225 N Michigan Ave, Suite 1300 Chicago, IL 60601 | 1.800.545.2433, Library Support Staff Education and Training, Interested in becoming a library worker? Lead-to-Opportunity %. Problems and frustrations may arise, but don't give up. You should clearly explain your evaluation scoring system and ask for questions and feedback on it from the staff member. Each state offers certification at different levels. OBJECTIVE 4:The Library will meet or exceed the national averages and those for a selected group of stretch peer institutions on total library expenditures per FTE student enrolled. Some of the common goals that managers need to focus on are: Team targets. This idea was borrowed from this blog post by Shannon McClintock Miller. Another trap that librarians often fall into is badging satisfaction measures as KPIs. 2. I love the idea of making reading something you think about before you even walk in. . Goal #6: Improve Your Feedback Structure. We are looking for a detail-oriented library clerk with great people skills, a good memory, and a knack for research. Categories: Advocacy/Leadership, Blog Topics, Community/Teacher Collaboration, Equity, Diversity, and Inclusion, Tags: beginning of the school year, culture of reading, data collection, diversity audit, introduction letter, library report, professional goals, reading, Reading Culture, This is a great article. of College & Research Libraries (ACRL), Core: Leadership, Infrastructure, Futures, United for Libraries (Trustees, Friends, Foundations), Young Adult Library Services Assn. They may manage libraries or they may contribute very specialized expertise in some specific field. The approved plan and policy document should be ready before the start of the 2018 Spring Semester. I feel like behind the scenes stuff that happens each day are the things I want to make sure I can speak to. Service excellence is not necessarily achieved using traditional quality assurance processes but that it is more likely to be attained through strategic planning processes aligned with key performance indicators that provide accountability (Holmes & Parsons, 2016, p. 25). What does a Library Assistant do? 1. Located on theALA Scholarship Programsite, the Financial Assistance for Library and Information Studies directory provides a wealth of information about award opportunities from state library agencies, national and state library associations, local libraries, academic institutions, and foundations. But to truly demonstrate this societal impact, public libraries need to be explicit about having social well-being or social inclusion outcomes. While self-evaluations are an opportunity to highlight your stellar accomplishments, they're also a time to self-reflect and assess where you can improve. Related Groups, Organizations, Affiliates & Chapters, ALA Upcoming Annual Conferences & LibLearnX. Tabulates and forwards/files program evaluation forms in a timely and efficient manner. Objective 2.2: Support faculty teaching, scholarship, and research, with special attention to junior faculty. Ask for help. They may engage in routine activities or supervise and direct other staff. OBJECTIVE 4:The Senior Archivist will continue to administer the Campus records retention program. This would not be my scheduled classes or the things that were on my calendar, but instead were the extras. that have already been established, but there are a few things I would like to add this year. Earn a high school diploma or equivalent. Prioritized correcting and revising prediction patterns in ALEPH to ensure the accuracy of the Library's serial holdings; Trained student assistants in the new procedures created regarding print periodicals; Created a streamlined workflow for print subscription cancellations, discarded journals, and journals changed to online only formats. This year I will be returning to a hybrid model of scheduling, which is what we used prior to the pandemic. Assessment Measure:By 31 May 2018, the staff of the WTC will have worked with students from a minimum of five different classes. Librarians are faced with measuring usage, quality of service and strategic performance (i.e., how well the library is achieving its outcomes). Objective 4.3: Ensure inclusiveness by improving Library services to remote and online learners, commuter students, first generation students, and at-risk students. S pecific: This goal is specific enough because we can easily imagine what action items it requires. They may manage libraries or they may contribute very specialized expertise in some specific field. Contents: p6 . As a library department, my colleagues and I determined the identities we wanted to look for in our collections. Grow Quarterly Revenue by 2X. ", Library paraprofessional job classifications and descriptions, "In the Beginning, There was Support Staff . Set annual goals and objectives for staff and ministry teams. At the time, most of our job was sitting at the front desk, checking books out to patrons, and shelving returned books on perfectly alphabetized and aligned shelves. Assessment Measure:Continue a series of staff development programs to improve overall operations and performance and encourage and support (funding as available) participation in continuing education activities. If the survey of faculty participating in the Health Science Center Library access program reports favorable experiences, the Director will ask for an expansion of the program to other ASU faculty members in related science disciplines. Use this guide to make sure your goals follow the SMART acronym to create specific, measurable, achievable, relevant, and time-bound project objectives.
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